In this course, we provide you with exercises to help you professionally deliver and receive constructive feedback.
- When presented with unfavorable feedback, how to turn it into a win.
- Exercises for emotional intelligence and remaining professional
- Understanding messaging by removing emotion
Meet your instructor, Elaine Swann
Elaine Swann is an authority on lifestyle and etiquette standards and the founder of The Swann School of Protocol. With over two decades of experience in etiquette and professional development, she has been called "the Emily Post of the Digital Age" by The New York Times.
Elaine has been featured on countless radio and TV programs such as The Today Show, CNN, The Dr. OZ Show, and more, as well as quoted in newspapers and national magazines. In addition to founding The Swann School of Protocol, Elaine has written books on etiquette subjects for children, teens, and adults.
She has a desire to make etiquette accessible to all so she created this course to help people grow into the best version of themselves.
About The Swann School of Protocol
The Swann School is a nationwide etiquette training institute with headquarters in Carlsbad, California. We offer:
- Classes for kids and teens
- Pageant coaching
- Etiquette certification
- Workshops and presentations
- Everyday etiquette advice online
We have certified etiquette consultants operating 20 schools throughout the U.S. For more information or to find a local Swann School near you:
Email us: [email protected]
Call our customer support number (323) 484-8911