Learn on your own time

Learn etiquette on your schedule any way you want! With this independent online course, you control your pace. Get training from your computer, phone, or tablet, no matter where you are.

Our Business Etiquette Course will Help You:

  1. Demonstrate your professionalism.
  2. Improve your communication skills.
  3. Enhance your networking opportunities.
  4. Boost your self-confidence.
  5. Build a positive reputation in the workplace.


Our informational videos are short and efficient so that you can take breaks whenever you want. At the end of the videos, you'll find quick, re-takeable quizzes to help you retain the content. Take the power of a polished presence and achieve your goals!


Get amazing perks when you enroll today


Our 5-star program includes:

  • self-guided courses
  • a Certificate of Completion
  • a digital workbook
  • Access to our Swann School alumni group on Facebook providing peer support and engagement.


Lifetime Connection

The Swann School of Protocol is one of the most recognized etiquette schools in the nation. When you complete this course, you will be able to say you’ve been trained by The Swann School of Protocol. You will also join many other successful members from all over the country as a lifetime Swann School alumnus or alumna. 



Course Curriculum

  Free Preview
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  Course Instructions
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  Proper Introductions
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  Body Language & Posture
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  Chivalry In the Workplace
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  What to Say to a Coworker When
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  Business Meeting Etiquette
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  Workspace Management
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  Email and Phone Communication
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  Internet use at Work
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  Social Media
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  Job Interview Etiquette
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  Networking Etiquette
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  The Art of the Business Meal
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Meet your instructor, Elaine Swann


Elaine Swann is an authority on lifestyle and etiquette standards and the founder of The Swann School of Protocol. With over two decades of experience in etiquette and professional development, she has been called "the Emily Post of the Digital Age" by The New York Times.

Elaine has been featured on countless radio and TV programs such as The Today Show, CNN, Access Hollywod, and more, as well as quoted in newspapers and national magazines. In addition to founding The Swann School of Protocol, Elaine has written books on etiquette subjects for children, teens, and adults.

She has a desire to make etiquette accessible to all so she created this course to help people grow into the best version of themselves.






About The Swann School of Protocol

The Swann School is a nationwide etiquette training institute with headquarters in Carlsbad, California. We offer:

  • Classes for children and teens
  • Pageant coaching
  • Etiquette certification
  • Workshops and presentations
  • Everyday etiquette advice online

We have certified etiquette consultants operating more than 30 schools throughout the U.S. For more information or to find a local Swann School near you:

Email us: [email protected]

Call our customer support number (323) 484-8911‬




This course is closed for enrollment.